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Leasing Specialist San Antonio, TX, 78232, Hillcreste at Thousand Oaks

Leasing Specialist

Full-Time • San Antonio, TX, 78232, Hillcreste at Thousand Oaks
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Join Our Team as a Leasing Specialist at REEP Residential! 

Are you ready to take the next step in your career with a company that values growth, teamwork, and an exceptional workplace culture? At REEP Residential, we are passionate about creating thriving communities where residents feel at home—and it all starts with our talented team members. 

As a Leasing Specialist, you’ll be at the heart of our mission, playing a vital role in increasing occupancy and creating a welcoming community. From guiding prospective residents through their new home journey to ensuring smooth move-ins and lease renewals, you’ll deliver outstanding customer service every step of the way. 

Your knowledge of the property and competitor offerings will make you a trusted advisor to potential residents, while your professionalism and expertise will drive the success of the community. And the best part? This is more than just a job—it’s an opportunity to grow your career within a company that truly invests in its people. 

At REEP Residential, we believe in fostering a culture of collaboration, innovation, and excellence. If you’re ready to bring your energy, skills, and passion for helping others to a role with real impact, we want to hear from you! 

Come grow with us and make a difference—apply today!

 
LEASING SPECIALIST 
Department: Office 
IMMEDIATE SUPERVISOR: Community Director 


As a Leasing Specialist at REEP Residential, you will play a crucial role in increasing occupancy within the community. Responsible for apartment rentals, move-ins, and lease renewals, you will deliver exceptional customer service while mastering knowledge of the property and competitor offerings. Your expertise and professionalism will directly contribute to the success of the community. 


Primary Responsibilities 

I. Personnel 

  • Maintain and organize resident and property files with meticulous attention to detail.
  • Possess a comprehensive understanding of all lease-related documents and complete them accurately and in a timely manner.
  • Conduct thorough inspections of pre-leased apartments before residents' move-in dates.
  • Develop an in-depth knowledge of the community, including specials and floor plans, while maintaining waiting lists with a sense of urgency.
  • Consistently achieve a shopping report score of 70% or better.
  • Always maintain a professional appearance and demeanor.
II. Administrative
 
  • Lease all vacant and upcoming vacant units, qualifying prospective residents per company standards and Fair Housing Guidelines.
  • Maintain a closing ratio of at least 70%.
  • Accurately enter all traffic data into Resman daily for record-keeping purposes.
  • Stay updated on industry trends by "shopping" competitive properties.
  • Execute lease renewal procedures to maximize resident retention and coordinate all move-in and move-out dates.
  • Complete guest cards and follow up with prospects to increase occupancy.
  • Perform other duties as assigned.
III. Customer Service
 
  • Professionally answer incoming phone calls and handle them while maintaining quality customer service.
  • Welcome and show enthusiasm to all prospects, residents, and vendors.
  • Demonstrate strong communication skills and an outgoing personality to meet prospects' needs by identifying "hot buttons" and showcasing genuine care
IV. Maintenance
 
  • Route service requests to the maintenance team and monitor resident satisfaction through personal follow-ups or interactions.
  • Help maintain the community's cleanliness by picking up litter and reporting any maintenance needs to the team. 

V. Driving/Traveling Requirements
 
  • Utilize personal transportation for shops, corporate office visits, outreach marketing, company meetings, and property-related errands.
  • Maintain a valid driver’s license and automobile insurance with access to reliable, street-legal transportation.
  

REEP the Benefits!


Perks and Incentives:

·         10 days Paid Time Off (PTO), increasing to 17 days after 2 years of service.
·         Paid Holidays: New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Thanksgiving Friday, Independence Day, Christmas Day
·         30% Rental Discount

Financial Incentives:

·         401K with 100% match on contributions up to 5%
·         Bonuses based on performance
 
Health and Wellness:

·         Dental Insurance
·         Vision Insurance
·         Medical Insurance with up to 75% coverage
 
Employee Well-being:

·         Paid Life Insurance 
·         Supplemental Life Insurance
·         Paid Short Term Disability coverage

Professional Development:

·         Paid Training and Certifications to enhance your skills and career growth opportunities.
 


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Our Amazing Benefits!

Benefits

30% Discount
Full and part-time employees have the option to live at a REEP portfolio property and receive a 30% discount* on their rent. *Availability across the portfolio varies per property
Employee Portal
eSelf Service App Easily access paystubs, request PTO, clock in and out, approve timecards, and more with an app on your phone.
Berevement Leave
When dealing with a loss it’s important to take the time to grieve and process it. We provide 5 days for immediate family loss and 3 days for a loss in your extended family.
PTO (paid time off)
At REEP, we promote work/life balance. Our full-time employees receive 10 PTO days, with an increase to 17 days after 2 years. Part-time employees receive 5 PTO days.
401(k) Plan
We want you to feel financially secure for your future. Matching 100% contributions up to 5% provides you the opportunity to build up your savings. If for any reason you leave after a year, the vested schedule starts off at 25% and increases to 100% after year 4.
Paid Training & Certifications
Field certifications and additional training are encouraged for our team members. Reimbursement is available for applicable certifications, training, and licenses.
Company Wide Meetings
We hold annual company-wide meetings & an annual picnic to have the opportunity for all employees to meet, catch up & learn about the current company operations.
Immediate Pay App
With this benefit, you can withdraw 35% of your earned pay between receiving paychecks. The amount you accessed will be deducted from your next paycheck.
Medical Insurance
REEP offers insurance to full-time team members through two different Humana plans, allowing you to choose which plan fits your family’s needs the best. REEP covers 50% of the monthly premium cost for the first year of employment and will then cover 75%. Through both plans, you have access to Dr. on Demand. This benefit allows you to see a board-certified doctor for non-emergency care at home using a smart device or computer
Dental
Through Humana you can select Dental insurance for you and your family. All preventive services are covered at 100% without meeting deductible. A few of these services include 2 routine oral exams a year, 2 routine cleanings a year, oral cancer screening, and fluoride treatments.
Vision
Select Humana’s Vision Insurance and use benefits like $160 allowance on new frames and other low cost services for vision care.
Paid Life Insurance
Our Life insurance is offered through Humana’s Basic Life plan, allowing you to have a plan in place to help your beneficiary financially in case death occurs. This coverage includes Accelerated Death Benefits & Accidental Death or Bodily Injury.
Paid Short-Term Disability
REEP offers Short Term Disability through Mutual of Omaha. If you become disabled due to an Injury or Sickness, while insured under the Policy, REEP will pay the Weekly Benefit. Benefits begin after you satisfy the Elimination Period. You must satisfy the Elimination Period with consecutive days of Disability to receive benefits. The Elimination Period begins on the first day of Disability. If your Disability is a result of an Injury, there is no Elimination Period. Benefits will begin immediately. If your disability begins more than 7 calendar days after your Injury date, the Elimination Period for Sickness applies. If your Disability is a result of a Sickness, the Elimination Period is 7 calendar days.